Blade-force

Ппробовал первый раз заказать с анса. И вот результат: 3 недели переписок, хотя деньги им ещё 27 сентября закинул. Помогите! Я непонимаю что от меня хотят. Прикладываю переписку:






подробнее: 1 письмо от 27.09.12




PLEASE RESPOND TO THIS EMAIL
Thank you for your order on ANSgear.com. Your order has been processed and packaged however we need some more information from you before we can ship it.
As a precautionary measure in order to protect us and the card holder from potential fraud, certain orders are processed with two separate transactions that equal or are slightly greater than the order total.
Orders that are subjected to this verification process are:
• When the shipping address is different from the billing address
• When the billing address is incorrect
PLEASE MAKE SURE WE HAVE THE CORRECT BILLING ADDRESS BY PROVIDING THE ADDRESS WHERE YOUR STATEMENTS ARE DELIVERED
• When the order has a high dollar value
• Overnight shipping requests
• First time orders
• International orders, etc.
Please contact your bank or access your account online to get the amounts you were charged by ANSgear.com.
Simply put, all we need to know is what we charged you.
Please get back to us with the amounts we charged you by responding to this email, calling us at [color=#00AFFD !important][font='Helvetica Neue Regular', Helvetica, Arial, sans-serif !important][background=transparent !important] [background=transparent !important][background=transparent !important]chrome-extension://lifbcibllhkdhoafpjfnlhfpfgnpldfl/numbers_button_skype_logo.png[background=transparent !important]805-522-8700[/background][/background][/background][/background][/font][/color][font='Times New Roman', serif] or going on our live chat during normal business hours, Monday-Friday 8a-6p (PST).[/font]
[font='Times New Roman', serif] Once you have verified this information, you will no longer need to go through this verification process on any future orders, provided you are using the same credit card.[/font]
[font='Times New Roman', serif] We do apologize for any inconvenience and promise to expedite your order immediately once we receive the information requested.[/font]
[font='Times New Roman', serif] Thank you very much for your cooperation.[/font]


[font='Times New Roman', serif][background=rgb(255, 255, 102)]To clarify, it is not the order total nor the items you ordered that we need; it is the actual charges on your credit card we are looking for.[/background]
[background=rgb(255, 255, 102)]Please contact your bank and ask them the 2 AMOUNTS you were charged by ANS and then get back to us with that information.[/background][/font]

[font='Times New Roman', serif]Thank you.[/font]
Erika G.
ANSgear
___________________________________________________________________________________
[color=#ff0000]Это входящее от 03.10.12[/color]

Re: ANSgear ORDER 372866








Dear Customer

Please confirm the total of your order and a smaller charge than $2.00. We process this verification of charges to make sure we confirm you are the credit card holder.


[font='Times New Roman', serif]As a precautionary measure in order to protect us and the card holder from potential fraud, certain orders are processed with two separate transactions that equal or are slightly greater than the order total.[/font]
[font='Times New Roman', serif]Orders that are subjected to this verification process are:[/font]
[font='Times New Roman', serif]•[font='Times New Roman'] [/font][/font][font='Times New Roman', serif]When the shipping address is different from the billing address[/font]
[font='Times New Roman', serif]•[font='Times New Roman'] [/font][/font][font='Times New Roman', serif]When the billing address is incorrect[/font]
[font='Times New Roman', serif][background=yellow]PLEASE MAKE SURE WE HAVE THE CORRECT BILLING ADDRESS BY PROVIDING THE ADDRESS WHERE YOUR STATEMENTS ARE DELIVERED[/background][/font]
[font='Times New Roman', serif]•[font='Times New Roman'] [/font][/font][font='Times New Roman', serif]When the order has a high dollar value[/font]
[font='Times New Roman', serif]•[font='Times New Roman'] [/font][/font][font='Times New Roman', serif]Overnight shipping requests[/font]
[font='Times New Roman', serif]•[font='Times New Roman'] [/font][/font][font='Times New Roman', serif]First time orders[/font]
[font='Times New Roman', serif]•[font='Times New Roman'] [/font][/font][font='Times New Roman', serif]International orders, etc._________________________________________________________[/font]

[font='Times New Roman', serif][color=#ff0000]Это входящее от 16.10.12[/color][/font]
[color=#000000][font=Arial, sans-serif]Dear customer,[/font][/color]

[color=#000000][font=Arial, sans-serif]We need for you to confirm the second small charge made by ANSxtreme before we can ship your order, that charge will be credited to your account once you confirm the amount.[/font][/color]

[color=#000000][font=Arial, sans-serif]thank you.[/font][/color]
[color=#000000][font=Arial, sans-serif]________________________________________________________________________________[/font][/color]
[color=#000000][font=Arial, sans-serif]Это входящее от сегодня[/font][/color]

[color=#000000][font=Arial, sans-serif]Dear Customer, [/font][/color]

[color=#000000][font=Arial, sans-serif]I am so sorry but it we can not ship your order until you confirm the 2 amounts that where charge by our company to your credit card ending on 8324. Once you confirm those charges we will ship you order as soon as possible.[/font][/color]

[color=#000000][font=Arial, sans-serif]We do this as a precautionary measure in order to protect us and the card holder from potential fraud.[/font][/color]